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Privacy Policy

How your personal information is used by Arcona Yachts UK

Last updated October 2017

Arcona Yachts UK is committed to protecting and respecting your privacy. We will only use your personal information in accordance with data protection law and this privacy policy. In a world full of spam and constant marketing, it’s important to feel that your contact details are fully protected when you supply them.

This policy sets out the basis on which we use any personal data that you provide to us, or that we collect from you.

We may update this privacy policy from time to time by publishing the amended version on our website.

This document has been written in as clear and straight-forward manner as possible. If you wish to contact us in relation to this Privacy Policy please call +44 (0)2380 457770 or write to us at:

Arcona Yachts UK, Hamble Point Marina, School Lane, Hamble, Southampton, SO31

Where we obtain your information

Your personal information will be held securely by Arcona Yachts UK so that we can provide the service that you require from us. This will include information you provide when you contact us in person, by email, via our website, during telephone calls and any information that you consent to give us at other times.

By filling in the contact form on this website with your Data, you consent that Arcona Yachts UK may use these details to reply to requests for information, quotes or any other kind of request as indicated in your message.

Personal Data collected: Email address, first name, last name and phone number.

Where appropriate, we may advise you that we have passed your Data to another Arcona Yachts Agent who would be better able to respond to your request.

How we share your information

We may share the personal information you have provided with Arcona Yachts AB, or with appropriate appointed Arcona Yachts agents, for the following administrative activities:

(a) providing you with products and services and notifying you about either important changes or developments to the features and operation of those products and services;
(b) responding to your enquiries and complaints;

Arcona Yachts UK processes your data in a proper manner and does not share your personal information with any third-party data processers. Appropriate security measures are in place to prevent unauthorised access, disclosure, modification, or unauthorised destruction of your data.
When we may share your information

We will treat your personal information as private and confidential, but may share it with Arcona Yachts AB or their appropriate appointed agents if:

(a) allowed by this agreement;
(b) you consent;

Sensitive personal information

Arcona Yachts UK does not collect or hold any personal information that is classified as sensitive by The Data Protection Act. Such information is defined as racial or ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health, sexual life, criminal proceedings and offences.

Using your details for service contact

Making sure we deliver excellent customer service is very important to us. If you have purchased a yacht, or expressed an interest in brokerage yachts we will use your contact details in order to provide you with any necessary information or service updates.

If you have contacted us by email, via the website, in person or by phone we may contact you from time to time to provide with you with information that may be relevant to you unless you have asked us not to.

If you contact us by email or via the website, your email address will be added to the contact list of those who may receive occasional email messages containing the Arcona Yachts UK newsletter. Your email address might also be added to this list as a result of contacting Arcona Yachts UK.

Retention time

The Data is kept for the time necessary to provide the service requested. You may request that Arcona Yachts UK suspends or removes the data at any time.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at:
Arcona Yachts UK, Hamble Point Marina, School Lane, Hamble, Southampton, SO31 4NB

We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

Cookies

This website is hosted by WordPress.com and uses Google Analytics to anonymously monitor how our visitors use our website for example the number of users viewing pages on the site. This helps us monitor the effectiveness of the site and helps us improve it. Because of this, we need to set cookies on your computer to allow us to gather the information we need. Please be assured that no personal information is gathered about you – we are only interested with how you use our website so we can make it better and more useful to you.

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